Active User: any student, instructor, or administrator at your institution who logs in to Yellowdig within the contracted term, and completes at least one action on the platform (posts, comments, likes, contributes in any way on any Yellowdig board). The definition of an active user is not defined by the number of times a user logs in over the course of the contracted term, or how many different courses they participate in. Their actions and participation are unlimited.
To project the number of active users on Yellowdig, you would use the number of faculty and enrolled students in each of the courses and/or departments and/or organizations that you intend to give access to use Yellowdig. Should you go beyond the number of active users you paid for upfront, you have a 10% overage buffer before you'd need to pay for additional active user licenses. You are able to purchase more licenses at any point during your annual contracted term.
If you have any questions, please use the link above to schedule an appointment with a Yellowdig team member.